At Born Again You, we want you to feel confident in every blessing you receive from us. If for any reason you are not completely satisfied with your order, we are here to make the process simple and grace-filled.
Returns
- Unopened and unused products may be returned within 30 days of delivery for a full refund.
- To be eligible, items must be in their original packaging and in the same condition you received them.
- Shipping costs are non-refundable.
Exchanges
At this time, we do not offer direct exchanges. If you’d like a different product, we recommend returning your unopened item for a refund and placing a new order.
How to Start a Return
- Email us at hello@bornagainyou.com with your order number and reason for return.
- Our customer care team will provide return instructions and mailing details.
- Once your return is received and inspected, your refund will be processed to your original payment method. Please allow 5–10 business days for the refund to appear.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please reach out within 7 days of delivery. We will make it right by sending a replacement or issuing a refund.
✨ Our goal is always to honor God and serve our sisters with integrity. Thank you for trusting us with your temple care journey.